Refund Policy

Our focus is complete customer satisfaction. In the event, that you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proven after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our product and service, Customer has the liberty to cancel their Order and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

Please login to your account and go into the order tab and click on cancel order request. This option is only allowed before the product is dispatched from our warehouse.

For Cancellations please contact us via the Contact Us link.
After the Product is Shipped, we are not able to cancel the order.
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Refund Policy

We will try our best to create suitable design concepts for our customers.

In case any Customer is not completely satisfied with our products we can’t provide a refund but for your feedback most welcome and you can mail us. we can try to improve our products.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase, and in case of payment gateway name payments refund will be made to the same account.

We Working with No Refund Policy [ Expect Some issues like Product out of stock, Delivery Not Possible, Any Emergency, etc. ]

*So Please Any Refund Related Issue Contact Us. We Provide the Best solution possible.

Return Policy

We claim No return policy for skin care, electric items, computer accessories, laptops and desktops, kitchen appliances, grocery items, etc.

We Offer 7 Days Easy Return Policy*:-

This is only valid for Clothing (Men’s wear, women's) Categories. This is a return cum replacement or exchange policy. If you have the wrong item, size issue, color issue, or item missing then we provide an exchange or replacement of the product. In case the product is out of stock and unavailable then we provide a Refund. Don’t worry we care about our valuable customers. Our team investigated your issue and provided the best possible solution. This is not valid for under-discounted or offered products. It is not valid for fabric issues, minor color differences, or fabric quality. your feedback is important for our improvement.

Return and Refund T&C:-

Return will be created after our team investigation if we find a valid reason or as per our policy terms.

The product will be in the original condition as we dispatched it (like Unwashed, Unused, tags, accessories, etc )

Refund initial after return parcel delivered and QC approved by our team.

COD Charge / Shipping charges are nonrefundable. If the Customer returns the product and wants a refund due to size/damage / other issues we will be charged 149/- INR for Exchange and Replacement items No charges will be paid by the customer.

Refund process via payment partner with the same source of payment or if you have ordered with COD then please share Bank details along with return ticket mail/WhatsApp.

Refund Process time depends on per payment partner or Bank account.

Don’t Share OTP and No advance pay for COD orders. Beware of scammers and fraud callers. Don’t visit any other website for customer complaints or return processes. we are not responsible for any scam/fraud attempt.

Note: Please make a video before unboxing the parcel. It helps to get a refund or replacement of a product as faster.

For Return please contact us via the Contact Us Page.

*In Case you receiveundamagedamaged product Product, or an Item Missing Please Register to Complain with us. We Find Out the Best Solutions.

*Please Contact Us For Cancellation & Return Process.

Mail Us: hello@vaijanti.com